Privacy Policy

Information Collection and Use

The Site automatically collects certain information when you visit and use it. This information may include:

• Your device's Internet Protocol (IP) address.
• Your browser type, operating system, and general device information.
• The pages you visit, the time and date of your visits, and the time spent on those pages.
• The products you view or select.
• The search filters you use to find electric bicycles.
• Session identifiers and related information used to manage website sessions and usage limits.

We use this information to operate and improve the Site, understand how visitors interact with its features, maintain security, prevent misuse, and provide relevant search results.

You do not need to provide your name, email address, or other personal contact information to browse products or use the search features.

However, certain automatically collected information, such as IP addresses and device identifiers, may be considered personal information under applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to provide essential functionality, manage visitor sessions, and understand how the Site is used.

Session Identification and Rate Limiting

We use a persistent cookie to identify and manage your session across visits to the Site.

This cookie allows us to recognize returning visitors and associate their requests with an existing session. It is primarily used to enforce usage limits on AI-assisted searches, prevent excessive requests, and protect the availability of the Site.

The cookie is set to expire one year after it is issued. Its expiration period is renewed when you return to or access the Site, allowing your session identifier to remain active across visits.

This cookie is used for website functionality and rate limiting, not for displaying advertisements.

Analytics Technologies

We use Google Analytics for Firebase, which may use cookies, identifiers, or similar technologies to collect information about visitor activity.

These technologies help us understand how visitors navigate the Site, which products they view, and which search filters they use.

You can configure your browser to block or delete cookies. However, disabling cookies used for session identification may affect certain features, particularly AI-assisted searches and their usage limits.

We do not set affiliate-tracking cookies on behalf of Amazon or AliExpress.

Artificial Intelligence

The Site provides an optional AI-assisted search feature that allows you to describe the type of electric bicycle you are looking for using natural language.

When you submit a search prompt, we forward your prompt to OpenAI, along with instructions we provide. OpenAI processes the prompt and generates structured search filters based on your request.

The generated filters are then used to search E-Bike Square's product database and display matching electric bicycles.

Information You Submit

Please be mindful of the information you include in your AI search prompts. We recommend that you avoid submitting sensitive personal information, such as your full name, home address, financial information, passwords, or other confidential details.

Information submitted through the AI-assisted search feature is transmitted to OpenAI for processing and may also be processed by the technical systems used to operate and maintain the Site.

The generated search filters may be collected through Firebase Analytics to help us understand how visitors use the search functionality and improve the Site.

For more information about how OpenAI processes and retains information submitted through its services, please review the OpenAI Privacy Policy and OpenAI API Data Controls .

Analytics and Site Usage

We use Google Analytics for Firebase, a service provided by Google, to better understand how visitors use E-Bike Square.

Analytics collection is enabled automatically when you use the Site. We do not provide a Site setting to disable it.

Firebase Analytics may collect information such as:

• Pages visited and navigation activity.
• Products viewed or selected.
• Search filters and product categories used.
• General device and browser information.
• Session activity, engagement, and usage statistics.

We use this information to understand which features are useful, identify popular products, improve the search experience, and make the Site easier to navigate.

We do not use Google Ads to display advertisements through the Site.

Google may process analytics information in accordance with its own privacy practices and service terms. Analytics data is retained according to the settings configured for the applicable Google Analytics property and Google's data retention policies.

For more information, please review:

• Google Analytics for Firebase Privacy Information
• Google Privacy Policy

Affiliate Links and Third-Party Retailers

E-Bike Square displays electric bicycles available from third-party retailers, including Amazon and AliExpress.

Some products include affiliate or referral links. When you click one of these links and make a qualifying purchase, we may receive a commission from the retailer at no additional cost to you.

These commissions help support the operation and continued development of the Site.

When you click a retailer link, the retailer's website opens in a new browser tab.

Third-Party Cookies and Tracking

We do not directly set affiliate-tracking cookies or track purchases made on third-party retailer websites.

However, the affiliate link may contain a referral identifier that allows the retailer to recognize that you arrived from E-Bike Square.

Once you visit a third-party retailer, that retailer may use its own cookies and tracking technologies to measure referrals, process purchases, or provide other services.

Any information collected by the retailer, including your browsing activity, purchase information, payment details, or shipping address, is handled according to that retailer's privacy policy.

We do not directly process purchases or collect payment card information for transactions made on these external websites.

We encourage you to review the privacy practices of third-party retailers before making a purchase.

• Amazon Privacy Notice
• AliExpress Privacy Policy

Third-Party Access

We use third-party services to provide functionality, process information, and improve the user experience.

These services include:

• OpenAI: Processes AI search prompts to generate structured search filters.
• Google Analytics for Firebase: Collects information about visitor activity and website usage.
• Amazon and AliExpress: Provide external retail websites and may process referral information when visitors follow affiliate links.

Information shared with these services depends on the features you use.

For example, OpenAI receives the prompts you submit for AI-assisted searches, while Google Analytics receives usage information and analytics events.

We may also disclose information:

• As required by law, such as to comply with a subpoena or similar legal process.
• When reasonably necessary to protect our rights, investigate fraud or misuse, or protect the safety of users and others.
• To trusted service providers performing services on our behalf, subject to applicable contractual and legal requirements.
• In connection with a merger, acquisition, or transfer of business assets, where permitted by law.

International Data Transfers

We are based in Irvine, California, United States. The Site is primarily intended for visitors located in the United States.

If you access the Site from another country, please be aware that your information may be processed in the United States or other countries where our third-party service providers operate.

Data protection laws in those countries may differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers, which may include recognized contractual protections or other legally permitted mechanisms.

Cookie Controls and Privacy Requests

You can configure your browser to block or delete cookies. Doing so may affect Site functionality, including session identification and AI-assisted search usage limits. Browser settings may not prevent all information collection by the Site and do not delete information already collected or transmitted to service providers.

To request access to or deletion of personal information we maintain, contact [email protected] .

Data Retention Policy

We retain information only for as long as reasonably necessary to operate the Site, manage usage limits, maintain security, improve our services, and comply with applicable legal obligations.

Retention periods vary depending on the type of information involved.

• Session Cookies: Our session identification cookie expires one year after it is set. Its expiration date is renewed when you access the Site again. You can remove the cookie at any time through your browser settings.
• Server and Access Logs: We retain server and access logs for one year. These logs may include IP addresses, request URLs, timestamps, and other technical information used for security, troubleshooting, and maintaining the Site.
• Analytics Information: Information collected through Google Analytics for Firebase is retained according to the applicable analytics property settings and Google's retention practices.
• AI Search Prompts: Information submitted through AI-assisted searches may be processed or recorded by technical systems used to operate the Site. OpenAI processes submitted information according to its applicable data handling and retention practices.
• Aggregated or De-identified Information: Information that no longer reasonably identifies an individual may be retained for longer periods for statistical and service improvement purposes.
• Legally Required Information: Certain information may be retained when necessary to comply with legal obligations, resolve disputes, or protect our rights.

You may request deletion of personal information we maintain by contacting [email protected] .

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable exceptions.
• Request information about how personal information is collected, used, and disclosed.
• Object to or restrict certain processing activities where applicable.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected] .

When submitting a request, please provide sufficient information to help us identify the relevant records. We may need to verify your identity or your connection to the information before responding.

We will handle requests in accordance with applicable law. Certain information may be retained where legally permitted or required.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where those laws apply to us.

These may include:

• Right to Know: Request information about the personal information we collect, use, and disclose.
• Right to Delete: Request deletion of personal information, subject to applicable exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.
• Right to Limit: Limit certain uses or disclosures of sensitive personal information, where applicable.
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination or retaliation.

The personal information collected during normal use of the Site may include IP addresses, browser and device information, session identifiers, and internet or other electronic network activity information.

We use this information to operate the Site, understand visitor activity, improve search functionality, and enforce AI usage limits.

We do not sell personal information for monetary compensation. Certain third-party data disclosures may nevertheless be considered a sale or sharing under California privacy law, depending on how the relevant technologies are configured and used.

To submit a privacy request, please contact us at [email protected] .

We will respond in accordance with applicable legal requirements.

Children's Privacy

The Site is not intended for children under 13 years of age, or a higher minimum age where required by applicable law.

We do not knowingly solicit or collect personal information from children in violation of applicable law.

If we become aware that personal information has been collected from a child without the consent required by law, we will take appropriate steps to delete that information.

If you are a parent or guardian and believe your child has provided personal information through the Site, please contact us at [email protected] .

Security

We take reasonable technical and organizational measures to protect the information collected and processed through the Site.

These measures are intended to help protect information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the Internet or electronic storage is completely secure. While we work to safeguard information, we cannot guarantee absolute security.

Data Breach Notification

If a security incident affects personal information, we will investigate the incident and take appropriate action.

Where required by applicable law, we will notify affected individuals or relevant authorities within the legally required timeframes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Site, its features, third-party services, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before material changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how your information is handled.

Your Consent

Where the collection or processing of information requires your consent under applicable law, we will obtain that consent through an appropriate affirmative action.

You may withdraw consent where applicable, without affecting the lawfulness of processing performed before withdrawal.

Certain information may also be processed when necessary to provide requested services, maintain security, or comply with legal obligations, as permitted by applicable law.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us: